What should I know about my billing before taking up a phone plan

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A payment processing fee is charged for Telstra bills paid by credit card. For Visa, MasterCard and American Express the rate is 0.69% (1% on and from 14 September 2009) of the payment amount, plus applicable GST. For Diners the rate is 1.68% (2% on and from 14 September 2009) of the payment amount, plus applicable GST.

On and from 14 September 2009 a $2.20 payment administration fee applies for each bill payment sent through the mail or made in person at a Telstra Shop or Australia Post. If you use your credit card to pay your bill in person, both the credit card payment processing and payment administration fees will apply.

To avoid these fees, use an electronic payment option, such as one of our Direct Debit options or BPAY®, to pay your bill from a cheque or savings account. Some exemptions from these fees also apply, including eligible pensioner concession card holders.

Visit our Bill Payment Fees page for more information on these fees and the exemptions that may be available to you.

SIM only deals for mobile phones; up on style and saves money

257 days ago in

With so much of competition today we should not be forced to enter into these long term binding agreements and should have some sort of option to enjoy the telecommunication industry. The answer is to simply check out and compare SIM Only Contract Deals, and then buying a SIM card only that would be affordable so that the user could use it on any mobile phone. This would be beneficial to the user as well as the mobile telecommunication operator where both would profit. The operator would have many buying the SIM while the user would be able to use the latest phones that are coming into the market and can even change his number as well. SIM only is growing popularity and most mobile operators are heading towards this trend. 


Basic advantages of purchasing SIM only


  • As no handset is involved, there is no cost to be paid for the phone which brings down the phone cost and results in...

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I want a total mobile package that include a new mobile phone

332 days ago in

You can chose from a wide range of mobile phones with no upfront charges. You will also receive an amount of included calls, text messages and picture messages along with internet browsing as well to suit your usage.

With Telstra phones there is also an allocation for data services along with all the above added in to your package.

When choosing a phone plan you will need to consider your minimum monthly spend, the call rates and what you call usage is likely to be. All of these plans are available on a 24 month plan and give you the choice of the bonus options to add on.

Mobile phone package with text and calls

332 days ago in

“I want a tailor made mobile package that is right for my usage with a wide range of mobiles to chose from.”

Receive included calls and messaging (text and picture). For added value, choose the Bonus Option that suits you best. $20 Member Plans and above include a bonus monthly credit on your bill which you can use to help cover or offset your mobile phone repayments.

To connect or upgrade your Mobile Member Plan, call 1800 050 381.
Depending on the Plan you choose, Telstra has a range of mobile phones available. All you have to do is pick the mobile phone you want with the plan that best suits your needs.

“I want a mobile package that is flexible and doesn’t lock me into a contract”
Receive included calls, messaging (text and picture). Change spend levels month by month. Flexible mobile phone purchasing with a great range to choose from.

“I want a high level of calls with flexibility and it has to be value for money”
Flexible mobile phone purchasing with a great range to choose from.
Help...

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I want the ultimate phone plan for more talk

332 days ago in

Finally the ultimate mobile phone plan from Telstra for people who spend most of their day on the phone. Phone Plan Ultimate really is the ultimate offer providing a great plan, with the latest mobiles on the Telstra Next G™ network – the network that works better in more places.

Your Phone Plan Ultimate or Member Plan Ultimate gives you heaps of included value to use each month. For example, each month¹, you could:
make up to 2000 minutes of standard voice calls and send up to 2000 SMS to Australian numbers and use up to 150MB of data.

For a limited time only, receive up to $50 Cash Back on your purchase when you register for Direct Debit and buy an eligible fixed phone, mobile handset or BigPond® wireless modem or Home Network Gateway modem from a Telstra Shop, T[life] store or Telstra Licensed store, before 14 September 2009.

Apply for your cash back online.

What should I know about my billing before taking up a phone plan

332 days ago in

A payment processing fee is charged for Telstra bills paid by credit card. For Visa, MasterCard and American Express the rate is 0.69% (1% on and from 14 September 2009) of the payment amount, plus applicable GST. For Diners the rate is 1.68% (2% on and from 14 September 2009) of the payment amount, plus applicable GST.

On and from 14 September 2009 a $2.20 payment administration fee applies for each bill payment sent through the mail or made in person at a Telstra Shop or Australia Post. If you use your credit card to pay your bill in person, both the credit card payment processing and payment administration fees will apply.

To avoid these fees, use an electronic payment option, such as one of our Direct Debit options or BPAY®, to pay your bill from a cheque or savings account. Some exemptions from these fees also apply, including eligible pensioner concession card holders.

Visit our Bill Payment Fees page for more information on these fees and the exemptions that may be available to you.

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